Customer Support
Context Help
If you feel lost inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up window will open. It contains exhaustive information about all the actions that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a rich array of video tutorials illustrating how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the solution you are looking for, explore our extensive FAQ section, which contains questions asked by actual clients and provides practical solutions. We regulary "revamp" our Frequently Asked Questions database with new articles in an attempt to cover all the new additions and innovations related to our web hosting platform.
Ticketing System
If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can contact our fantastic team of technical support engineers available 24-7-365 and eager to help you with any question. Each trouble ticket you submit will be replied to within 1 hour (the average response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.
